How do I not include shipping for a painting?

rkstudio · August 23, 2015, 7:24pm

I just listed a painting, and I can’t find out how to change the shipping price. Does anyone know how to do that???

rkstudio · August 23, 2015, 7:31pm

Well I looked all over and apparently there’s no way to change the shipping price. I told the buyer who purchased another painting that I would change the shipping on the second one to zero but now I guess I’ll have to charge her. Bummer.

rkstudio · August 23, 2015, 8:01pm

Okay, after a lot of experimenting, I finally found out how to make it free shipping.

Gary_Westlake · August 23, 2015, 10:55pm

You could accept full shipping price and refund through paypal for the second shipping. I have done this and paypal refunds part of their fees.

Elisabeth_Seeger · August 25, 2015, 6:50pm

I would ask DPW help - David is AWESOME with the h questions!
Betsy

rkstudio · August 26, 2015, 2:24am

Ok thanks for your help.

microdaisy · August 26, 2015, 10:42am

There is (or should be) a button that allows you to set up shipping charges based on the region you’re shipping to. It’s towards the bottom of the page that you are on, when you’re creating an auction or straight sale. Oops… having read your second post, I now see what you mean about changing the price for an extra purchase. I had this issue some months back; but I think Gary is right, you could just agree to refund the extra charges. It’s great that someone wants to buy a second pic!