Daily Paintworks (DPW) | About DPW

Email for buyer bounces

Hi all,
New here. I’ve just had a email bounce back when I tried to contact a buyer. The Paypal funds seem to have gone through fine (via that same email) but I’ve tried twice and it’s bounced both times.

Any help? Do I just go ahead and mail the painting?

Thanks for any advice,
Ranee

I would email your question directly to support.

They’re not always looking at the art talk forum.

Thanks. I’m just going to mail it. All else seems fine.

I would do that too. Recently I stop emailing customers, just update shipping status / tracking on paypal and they receive that notification