Best way to respond to comments

When responding to comments on your paintings, do you leave an additional comment, or do you send an email to the person who commented? I want to be sure to recognize the person that took the time to write, but sending messages to their personal e-mail seems a little intrusive. Thoughts?

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I used to use the comment on the art, but now I just hit ‘reply’ to the email. I also have received thank yous from artists via email reply, and I thought it was nice.